Action items: Why is this so hard for people?

"... well I dunno, I'll guess I'll send some follow-up emails and we can all get together and meet again..."

Action items. Meetings! First: a quick anecdote.

Stop me if you've heard this one before. You just sat in a meeting for 1 hour. In all probability, you're not entirely sure why you were even invited to the meeting. It's one of those "Eh, I went because it was on my calendar" deals. (We've all been there.) So you just waited an hour of your life and you'l…