Adoption of technology: Don't whiff on this

Another area where communication and empathy would benefit us all.

One of the biggest shifts in work in the past 20 years has been the need for some plan around adoption of technology. Time was that IT were the weird dudes in the corner you only talked to about resetting passwords and whatnot. Now IT drives a lot of business, and there are so, so many vocabulary issues around that, I could write a book. IT tends to thi…