Aim to be a "post-heroic leader."

Let's start here:

• Most managers are not very good at their jobs.

Let's move to here:

• The "new model" of leadership is supposed to be more geared towards ideas like "empathy" and "coaching."

And now let's finish here:

• Much of the "classic management advice" well is actually wrong for the current generation of managers, yet we're still teaching and training …