Why is a boss usually quicker to yell than praise?

It's not simply because they're an asshole (although it could be).

Here's something we do with a lot of folly: we think about work and want everything we're thinking, feeling, and discussing to be logical. That's why so many workplaces are drowned in process. Process is a way of controlling events towards (hopefully) logical outcomes.

However, here's the problem: until automation gets to full scale, workplaces are typic…