Difficult conversations at work: A how-to

The sheer fact of the matter is ... most managers are uncomfortable talking to their employees. It's been proven time and time again in research. As a result, difficult conversations are going to happen. How do you manage them?

Most of your office life can come back to difficult conversations at work. Feels like it would be good to talk about what those tend to be and how to handle them, right?

Let's start with a couple of basic concepts around the umbrella idea of difficult conversations at work. These concepts tend to create said difficult conversations:

Management isn't actua…