"Disruptive technology" is an oft-misused term

It's less about the tech and more about the decision-making process flaws.

Written a little bit before about disruption, and also change management -- and some of these ideas about disruptive technology might occur at the intersection of those ideas. When we hear the term "disruptive technology" or try to think about it, we usually roll it up in technology. Theory goes like this:

• Technology is moving faster than ever.

• Incumbent,…