Diversity training: Too often, it feels like a PR stunt

Some new research indicates that it does (yay!) but not for the groups that actually need it (boo).

I've never understood those deals where they close every store of a franchise (i.e. Starbucks) for a full day for some type of "diversity training" after a mess of a public event. (Thank you, social media and instant streaming from phones, for exposing the truth!) It just feels like a complicated PR stunt cooked up by overpaid consultants.

I've been to a…