Empathy is all the rage right now in work discussions, but it needs action items

How do we help people "get there" on practicing and understanding empathy?

I wrote a post back in August 2015 about empathy as the next great management trend, and I'm not sure that has yet to come to fruition. Maybe it was because Trump was elected 14 or so months after that, and he helped usher in (or continue, really) a very specific type of douche-y "leadership" where loyalty is demanded above all. That might not be the re…