Your inbox is usually OTHER people's agendas, not yours

Reaction vs. response.

From here:

"The tail wagging the dog" is a good description of modern work for a lot of people, where the left hand usually has no idea what the right hand is doing and project objectives are hideously unclear.

Much of that problem comes from an over-focus on "reaction" -- as Carter Cast notes here -- and a corresponding under-focus on "response," meaning…