You don't need a mail manager program, no

It's amazing how email -- essentially a series of 0s and 1s transmitted electronically -- manages to confound people with Ivy League MBAs on an hourly basis.

Because we all love us some Temple of Busy culture, there's a belief among a lot of middle/upper managers that they need some kind of mail manager program. Oh God! Cannot keep up with this email! Need some help! For my money, the entire concept of "Inbox Zero" is a complete farce. We're somehow terrified of automation, and yet we can't figure out how to…