Most managers ain't gonna do jack shit without incentives, honestly

Why would a manager care about "contagion" and "mood management" if he's got a mile-long to-do list?

Currently I'm sitting at a WeWork near some guy doing smile-and-dial for his either insurance or title company business -- it probably doesn't say much about his cold call ability that I can't tell what he does, even though I can hear his side of the conversation -- and at some point, he told Siri to call his wife. Siri instead called someone named Bart…