Paradox: Our quest for credibility reduces the quality of work

Credibility is a great thing. But the quest towards it can take some warped forms at work.

This argument about to be laid out might confuse a couple of people semantically, so let me say this up front: obviously, credibility -- and similar notions, such as your reputation -- are tremendously important to capturing and retaining business. I would think we all know that. The argument here won't be that credibility is a bad thing. No. Credibilit…