The Silo Effect: Kill it with fire
"Everyone knows Operations is saving this place's ass! Without us, we'd all be out on the street!" < --- this attitude, i.e. The Silo Effect and slow-moving decision-making as a result, is how we get disrupted.
The silo effect is everywhere in business. If you've never heard of the concept and have some strength to lift off the rock you've been living under, here's the deal: for decades (centuries?), we've organized business according to functional expertise. That, in turn, creates silos. Silos are essentially departments. So you've got marketing, sales, IT, o…
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