The bystander effect in organizations

A lot of times, we know what the problems are. But then no one does anything about them. Why? Basic human psychology, often.

If you took any high school or college psychology classes, you may be familiar with these types of words/ideas:

• Bystander effect

• Diffusion of responsibility

• Kitty Genovese

You can read about all this stuff here, but basically this is what happened: a woman was getting stabbed in NYC. Dozens of neighbors heard it and/or saw some commotion, and no one did any…