The Power Of Good Questions, And How Managers Confuse That With "Backtalk"

The confusing "future of work" intersection.

I had a phase very early-on in consistent blogging where I tried to write really good, detailed business-y posts. I still do that sometimes, but less frequently these days, as I’ve now been writing about work for 10–12 years and aside from the pandemic’s remote shift and a few tech stack upgrades, not much has really changed about work and management in a decade. As such, it’s a general waste of time to opine about how, suddenly, management is going to completely shift and become this other, empathetic engine of society. It’s not, it never will, let’s move on. People that seek out managerial roles tend to be some of the biggest assholes within a given organization. And, in fact, that will be part of our story today.

Also when I was first blogging, I quoted Charles Duhigg a lot. Here is one from 2014 that I need to eventually move over to Medium.

Well, Duhigg has a new book about “super communicators,” and he’s promoting it right now, including a stop on CBS News: