What should you do when people cry at work?

The key word with all these things is "pause" or "patience," although not everyone understands that -- and virtually everyone cries at work.

I'm going to start this with two non-sequitor stories, then try to answer the questions at hand herein:

• Couple of years back, maybe a year past getting divorced, I was low-level on the client side -- meaning I was not bringing in a ton of income -- and I was able to finish work early some days. So, periodically I'd go to the bar and talk to some derelict…