Why Companies Seem So Bad At Training

It's because they train to check boxes, not for what actually matters to them. It's also probably because they don't really care.

This article has been getting some attention on Medium.

I had a few people send it to me. It’s not bad. Some of it is very entitled, i.e. this young woman who quits a job is supposedly complaining about a number of international business trips. I know biz travel can get exhausting and tedious, for sure, but I haven’t known many young people to complain about those opportunities. Anyway.

Near the beginning, this boss is asking the young buck who is quitting some questions, and she says this:

“Everyone dropped me emails on how to do what. Some colleagues are so overwhelmed with work that they reply to my Teams messages with a hyperlink to the company’s Sharepoint for onboarding information.”

This is a common problem at most organizations, where onboarding is typically rushed and low-context.

However, it belies a bigger problem.