Work problems: Achievement vs. fulfillment

Life isn't black and white, and how we evaluate work can't be either.

I write about work problems a lot. To my mind, most of them come from an over-focus on measurable aspects of work -- and a corresponding under-focus on "soft skills" like better management, true leadership, communication, empathy, self-awareness, and the like. We've wanted work to be logical for decades. That's why we throw process at everything. But un…